IMPORTANT SUBSCRIPTION INFORMATION

First time Users :- Please make sure we have your mobile number and address as we won't accept a preorder request without those.

We send a Welcome email to all new subscribers and a response to that email is needed for us to proceed with any preorder requests.

IF YOU HAVEN'T RECEIVED THIS EMAIL PLEASE CHECK YOUR SPAM FOLDER.

If you have made a purchase via the MK1 site you will have a MK1 account already.  You can reset your password via the MK1 account page here https://mk1.co.nz/account/login  . Please make sure we have your mobile number and address as we won't accept a preorder request without those.

New customers can open up an account here https://mk1.co.nz/account/register 

When opening your account please do include your mobile number and address as we won't accept a preorder request without those.

Once you have opened your account please reply to our Welcome and User Guide email (might be in spam).

IMPORTANT: When opening an account please make sure we have your physical address and mobile phone contact details.  We will not start processing preorder requests till we have that information.   We need mobile numbers as Manage Comics notifications can go to spam so we always txt an alert when the first notification goes out)

Login to your Mk1 account and click on the PREORDER option in the main MK1 menu.  From here you can browse available comics by using the Search function or filters (more info regarding the Manage Comics Filters can be found below). When you find a title you are interested in click on the cover to reveal the available to order issues. 

Preorder pricing showing is an estimated conversion based on the USD$ publisher's Price. 

There are some publisher and format exceptions like the UK publisher of 2000ad books Rebellion or Marvel's FOIL variant covers where Manage Comics does not calculate the price correctly - we will reach out to confirm interest at the corrected price.  Please also see our variant cover policy below.   

Sometimes the data files that publishers provide Manage Comics have errors.  When this happens MK1 will requote the price and ask customers to reconfirm or deny their interest at the corrected price.  Sometimes the data files wrongly list covers as being available.  MK1 checks all preorders and will contact customers if there is an error ahead of final pre order commitment (another good reason to keep your mobile number updated at MK1).

Payment is expected within 7 days of receipt of the emailed invoice. Arrivals are invoiced according to your Shipping Preference. Comic Preorders do need to be paid for at least once a month.

Comic shipments arrive throughout the week from various different comic distributors. Arrival notifications and payment links are updated and sent out weekly or monthly depending on your chosen Shipping Preference.

Subscribers can view what they have aside for them at the MY SUBSCRIPTIONS PAGE link. You can change your shipping preference at the above link as well.

Customers wanting to have their preorders held aside to be combined with a future delivery should choose the shipping method HOLD ASIDE - DON'T SHIP YET (will automatically ship with the next order you place that includes a shipping fee). This is a good way to save on shipping costs across multiple orders.

Our Manage Comics listings are set to only display open to order covers. MK1 does not take preorders for incentive covers because these types of covers ship in such small numbers (if they ship at all) and are prone to damage and packing errors.  .

Whilst we filter incentive covers out of the preorder listings in Manage Comics, occasionally publisher data errors lead to these covers being temporarily visible. When this happens we will cancel and notify anybody who has placed a preorder for an incentive cover.   

Handy Hint: you can spot an incentive cover by a qualifier or ratio listed within the comics title  eg. TRANSFORMERS #6 CVR E 50 COPY INCV QUINONES  or HARLEY QUINN #39 CVR F INC 1:50 MINDY LEE CARD STOCK VARIANT.   

Any we do qualify for that are in top condition go on the MK1 website on NEW COMIC DAY - we use them as a bit of excitement and a reason to visit the MK1 site on that day.  Please don't ask us to make an exception over this, it makes for an awkward exchange.

At the end of each month you will start seeing new listings show up. You can tell a new catalogue has been uploaded because the banner will change at the top of the main preorder landing page. We recommend patience and waiting till at least the end of the first week of each month before placing orders. Manage Comics will have found a heap of publisher data errors already but there will still be more - things should be stable and ready for your preorders after a week.

The preorder listings are built around the industry best practice use of comic meta data and comic barcode information. A few publishers can be guilty of using barcodes in inventive and interesting but non standard ways leading to problems with our listings and the information presented.

We are always on the look out for these and will report any errors to Manage Comics for correction. If you do spot something unusual please let us know.

Improvements are happening. For anybody interested in Comic Meta Data check out the COMET standard project).

Our Manage Comics service is not just for comics - you are most welcome to use Manage Comics to place ongoing requests for future volumes of a graphic novel or Manga by pressing the SUBSCRIBE button on the latest title listing. 

You can adjust the qty on order once you have preordered an issue.  The steps are 

1. Place comic  on preorder. 

2. Either refresh the page and adjust order quantity or jump to your MY SUBSCRIPTIONS record and adjust the qty on order under the My Subscriptions tab.  Qty will need to be adjusted before that issue's Final Order Due date.

Manage Comics listings are created using a data feed from the GEEKFETCH database. We don't have direct control over every individual listing showing. 

We do use filters to remove problematic items but occasionally stuff sneaks through or is impossible to filter out (like Territory Restricted Titles ). 

Not every item showing can be ordered so we will get in touch if a request is not available through MK1. Some examples are: 

Freebie or Promotional bundles :  The minimum order for these are  usually pretty large and the freight is the expensive part.  We remove all bundle requests to avoid an accidental error of ordering many multiples of bundled comics.

Free Comic Book Day comics We don't do things like we used to - please see our Free Comic Book May post for how we have fun in our Birthday month.

Signed Comics and High Value Rare books: International freight is expensive and prone to damage.  We are able to absorb the cost of the odd  damaged book or a few regular priced comics but have learned the hard way to avoid the risk of something happening to a rare comic costing 100s of USD$.

Territory Restricted Titles: There is a growing list of comic titles that are not able to be sent via the usual comic distribution system to New Zealand. This happens when publishers have only purchased, or have only been granted a license to produce comics to be sold in a North American or specific international territory that does not include NZ. We have a way round this but orders must be placed as early as possible - the Final Orders Due date is way too late! See this page for more information and the latest list of territory restricted titles.

We will send out an automatic notification to all subscribers that had a preorder arrive during the week. These notifications are sent out after the last comic shipment has been unpacked for the week.

After that MK1 will start emailing payment links to our customers that have requested a weekly shipping invoice.

After the last shipment for the month is received we will send out the emailed payment links to our monthly Shipping Preference customers.

You can change your Shipping Preference on your MY SUBSCRIPTIONS page

We do ask that emailed payment links are paid within 7 days of receiving.

With comics deliveries arriving three times a week the HOLD ASIDE - DON'T SHIP YET Shipping Option is an extremely popular shipping option for customers wanting to secure comics but save on shipping by combining multiple orders together at a later date. The next time a customer places an order and pays shipping we automatically check if they have any previous paid orders to include with their shipment.

If you choose the HOLD ASIDE - DON'T SHIP YET option in error look out for the automatic emailed order confirmation -  it contains instructions on how to pay for shipping after an order is placed.

There is no time limit - we will keep your paid order aside awaiting an order that includes a paid shipping fee. We will send a reminder once a month to reassure you your purchase is safe and not forgotten. Please reply to these messages so we know communications are getting through...

....But we strongly suggest you don't wait too long before triggering an order. All care is taken but occasionally errors occur and the earlier we know that a mistake has been made the more likely we can fix it.

Ideally all preorders are paid within 7 days of the payment link being sent out. We start getting concerned after one month of non payment.

Please contact us if you are going to be away.

Please do keep your contact details updated especially mobile phone numbers. We will always reach out to confirm interest but if we don't hear back we will cancel your orders along with future preorders.