PREORDER MK1 USER GUIDE
+++ Already Using Manage Comics? Please See the "Latest Learnings " section below for new info +++
MK1's comic subscription system in a nut shell: We put aside copies of every new release comic that our subscribers request. When a new issue is released the MK1 website sends out a payment link to each subscriber that requested it. Subscribers can choose to pay for that issue and get it sent straight away or they can choose to pay for the issue but have it held at the shop to be picked up instore or sent with a future delivery. That process repeats each time a new issue is released.
The system that customer's use to make such requests via the MK1 website is an application called Manage Comics. Manage Comics is also what MK1 uses to notify customers when preorders arrive - these notifications include a payment link to the MK1 website.
Customers can view upcoming titles and place pre orders from the PREORDER section of the MK1 website.
MK1 MANAGE COMICS USER GUIDE
Pricing: In general preorder pricing is accurate for comics, manga and graphic novels. Sometimes the data files that publishers provide Manage Comics have errors. When this happens MK1 will requote the price and ask customers to reconfirm or deny their interest at the corrected price. Sometimes the data files wrongly list covers as being available when they are not - again MK1 checks all preorders and will contact customers if their is an error ahead of final preorder commitment.
MY SUBSCRIPTIONS : This button shows all current subscriptions for your active titles. If you placed a preorder with MK1 recently your order may show in the Pre-Order Approvals section of My Subscriptions awaiting MK1's acceptance (we process these requests daily). Pulled Orders = items that have arrived at MK1 this week that have yet to be invoiced to you. Billed Orders = items that have been invoiced.
PREORDER LISTINGS ONLY SHOW PRICES FOR THE COVER A of each comic. The reason behind this makes sense for the App delvelopers as most comic shops in the USA having wildly different variant cover price policies - most charge a surcharge to recoup the extra admin costs involved. MK1 doesn't charge extra for non incentive covers - our pricing is the same pricing conversion that we use for all our comics. Unfortunately variant covers with enhancements like cardstock covers etc are solicited with a higher USD$ retail price (in the case of the JUSTICE LEAGUE VS KING KONG VS GODZILLA Sound FX variants that price is very different!) The variant price doesn't display on site but will show in the preorder confirmation that lets you know MK1 has received your preorder. Where pricing is wildly different from the A cover we will follow up with an email to point it out - but if it is the usual $1USD or thereabouts difference for cover enhancements like cardstock covers etc we will leave it to the automatic notifications to convey this info.
Shopify websites are hardwired to show the cheapest freight option first. In the MK1 store that option is the $0.00 HOLD ASIDE - DON'T SHIP. With comics deliveries arriving three times a week this is an extremely useful shipping option for customers wanting to secure comics but bundle and send at a later date. Unfortunately at a quick glance it can look like free shipping at the checkout - sadly we can't afford to offer that. We have installed an app that allows us to change the order of the shipping options - but from time to time the Shopify API changes and temporarily stops this method working - the site defaults back to showing the HOLD ASIDE - DON'T SHIP option first. As a reminder If your Mk1 checkout is showing $0.00 shipping - please review the shipping options before proceeding (you may need to push the down arrow at the checkout to reveal this option).
Marvel Comics Cover B warning: Marvel does not list cover variants in a predictable way. This means that sometimes the cover B position in the publisher data files can be for a Stormbreaker cover, a connecting cover or an incentive cover. These are all covers that usually wouldn't be recurring within the same series, or may not be available to preorder. We suggest that subscribers individually preorder the cover they want rather than setting up an ongoing subscription to whatever is designated as the B cover each month.
If you would like to order multiple copies of a single comic - you can adjust the qty on order once you have preordered an issue. The steps are
1. Place comic on preorder.
2. Jump to your MY SUBSCRIPTIONS record and adjust the qty on order under the My Subscriptions tab. Qty will need to be adjusted before that issue's Final Order Due date.
By default Manage Comics displays the title of the next shipping item in a series automatically. If that next issue is a 2nd printing that will be the title in the record. We won't order the 2nd printing for subscribers so customers won't automatically receive that issue unless specifically preordered.