PREORDER MK1 USER GUIDE

If you have made a purchase via the MK1 site you will have a MK1 account already.  You can reset your password via the MK1 account page here https://mk1.co.nz/account/login 

New customers can open up an account here https://mk1.co.nz/account/register 

IMPORTANT: When opening an account please include your physical address and mobile phone contact details.  We will not start processing preorder requests till we have that information.   We need mobile numbers as Manage Comics notifications can go to spam so we always txt an alert when the first notification goes out)

Login to your Mk1 account and click on the PREORDER option in the main MK1 menu.  From here you can browse available comics by using the Search function or filters(more info regarding the Manage Comics Filters can be found below).When you find a title you are interested in click on the cover to reveal the available to order issues. 

Preorder pricing is usually accurate for the main cover A of comics, manga and graphic novel volumes. Manage Comics does not display the price for variant covers as many comic shops have different variant cover pricing policies.  There are some publisher exceptions like the UK publisher Rebellion where Manage Comics does not calculate the price correctly - we will reach out to confirm interest at the corrected price.

When ordering variant covers the price will show in your MY SUBSCRIPTIONS record but If the price is wildly different from the cover A price we will be in touch to confirm your interest.  Please also see our variant cover policy below.   

Sometimes the data files that publishers provide Manage Comics have errors.  When this happens MK1 will requote the price and ask customers to reconfirm or deny their interest at the corrected price.  Sometimes the data files wrongly list covers as being available.  MK1 checks all preorders and will contact customers if there is an error ahead of final pre order commitment (another good reason to keep your mobile number updated at MK1).

Payment is expected within 7 days of receipt of the emailed invoice. Arrivals are invoiced according to your chosen Shipping Preference.

Comic shipments arrive throughout the week from various different comic distributors. Arrival notifications and payment links are updated and sent out weekly or monthly depending on your chosen Shipping Preference.

Subscribers can view what they have aside for them at this link: https://mk1.co.nz/pages/managecomics/my_subscriptions You can change your shipping preference at the above link.

Customers wanting to have their preorders held aside to be combined with a future delivery should choose the shipping method HOLD ASIDE - DON'T SHIP YET (will automatically ship with the next order you place that includes a shipping fee). This is a good way to save on shipping costs across multiple orders.

The Manage Comics system does not display pricing for variant covers - the price showing is for the regular Cover A. Please review your MY SUBSCRIPTIONS page to view pricing for your chosen variant covers. (Many variant covers can be a few dollars extra for cover enhancements like cardstock covers, acetate or foil treatments. When the price is wildly different we will reach out for confirmation)

MK1 does not take preorders for incentive covers as they usually require us to order extra issues or increase our spend above a certain target to qualify to order.  Because the incentive covers ship in such small numbers (if they ship at all) they are prone to damage and packing errors.  Any we do qualify for that are in saleable condition go on the MK1 website on NEW COMIC DAY - we use them as a bit of excitement and a reason to visit the MK1 site on that day. 

We filter incentive covers out of the preorder listings in Manage Comics - occasionally publisher data errors lead to these covers being temporarily visible. When this happens we will notify and cancel the preorder.    Handy Hint: you can spot an incentive cover by a qualifier or ratio listed within the comics title  eg. TRANSFORMERS #6 CVR E 50 COPY INCV QUINONES  or HARLEY QUINN #39 CVR F INC 1:50 MINDY LEE CARD STOCK VARIANT.   

At the end of each month you will start seeing new listings show up. You can tell a new catalogue has dropped because the banner will change at the top of the main preorder landing page. We recommend patience and waiting till at least the end of the first week of each month or better yet the second week of the month before checking them out. Manage Comics will have found a heap of publisher data errors already but there will still be more - by the second week things should be stable and ready for your preorders.

MK1 would love to be able to stop these new listings publishing till week 2 but as these listings are from a data feed we don't have that ability.

The preorder listings are built around the industry best practice use of comic meta data and comic barcode info. A few publishers can be guilty of using barcodes in inventive and interesting but non standard ways leading to problems with our listings and the information presented.

We are always on the look out for these and will report any errors to Manage Comics for correction. If you do spot something unusual please let us know.

(Improvements are coming! For anybody interested in Comic Meta Data check out the COMET standard project).

Our Manage Comics service is not just for comics - you are most welcome to use Manage Comics to place ongoing requests for future volumes of a graphic novel or Manga by pressing the SUBSCRIBE button on the latest title listing. 

You can adjust the qty on order once you have preordered an issue.  The steps are 

1. Place comic  on preorder. 

2. Jump to your MY SUBSCRIPTIONS record and adjust the qty on order under the My Subscriptions tab.  Qty will need to be adjusted before that issue's Final Order Due date.

Manage Comics listings are created using a data feed from the GEEKFETCH database. We don't have direct control over every individual listing showing. 

We do use filters to remove problematic items but occasionally stuff sneaks through or is impossible to filter out (like Territory Restricted Titles - see below). 

Not every item showing can be ordered so we will get in touch if a request is not available through MK1. Some examples are: 

Freebie or Promotional bundles :  The minimum order for these are  usually pretty large and the freight is the expensive part.  If ten customers request a 100 copy bundle of a giveaway and we somehow miss it in a rush to beat a preorder deadline that will be 1000 copies shipping our way at a very high freight cost. We will remove all bundle requests.

Free Comic Book Day comics We don't do things like we used to - please see our Free Comic Book May post for how we have fun in our Birthday month.

Signed Comics and High Value Rare books: International freight is expensive and prone to damage.  We are able to absorb the cost of the odd  damaged book or a few regular priced comics but have learned the hard way to avoid the risk of something happening to a rare comic costing 100s of USD$.

Territory Restricted Titles: There is a growing list of comic titles that are not able to be sent via the usual comic distribution system to New Zealand. This happens when publishers have only purchased, or have only been granted a license to produce comics to be sold in a North American or specific international territory that does not include NZ. We have a way round this but orders must be placed as early as possible - the Final Orders Due date is way too late! See this page for more information and the latest list of territory restricted titles.

We will send out a notification to all subscribers that had a preorder arrived after the last comic shipment has been unpacked for the week. This email includes a summary of all new subscription arrivals from the week.

After that MK1 will start emailing payment links to our customers that have requested a weekly shipping invoice.

Customers who have chosen twice a month shipping will receive their emailed payment links according to the dates they have requested.

After the last shipment for the month is received we will send out the emailed payment links to our monthly Shipping Preference customers.

You can change your Shipping Preference and view current items aside for you at the MY SUBSCRIPTIONS page of the MK1 website.

We do ask that emailed payment links are paid within 7 days of sending.

The payment links default to the most popular shipping option. In MK1's case this is the  $0  HOLD ASIDE - DON'T SHIP YET (will automatically ship with the next order you place that includes a shipping fee) shipping method. 

With comics deliveries arriving three times a week this is an extremely popular shipping option for customers wanting to secure comics but bundle and send at a later date. 

As a reminder If your Mk1 checkout is showing $0.00 shipping review the shipping options before proceeding (you may need to push the down arrow at the checkout's Shipping Method section to reveal other shipping options).

If you did choose the wrong shipping method look out for the automatic emailed order confirmation -  it contains instructions on how to pay for shipping after an order is placed.

There is no time limit - we will keep your paid order aside awaiting an order that includes a paid shipping fee. We will send a reminder once a month to reassure you your purchase is safe and not forgotten. Please reply to these messages so we know communications are getting through...

....But we strongly suggest you don't wait too long before triggering an order. All care is taken but occasionally errors occur and the earlier we know that a mistake has been made the more likely we can fix it.

Ideally all preorders are paid within 7 days of the payment link being sent out. We start getting concerned after one month of non payment - & really start to freak out after 6 weeks.

Please contact us if you are going to be away.

Please do keep your contact details updated especially mobile phone numbers.