Frequently Asked Questions
How do I subscribe to a comic series at MK1?
How does MK1's mail order system work for comic subscriptions:
How do I choose a comic title to subscribe to?
How do I find out when a title arrives at MK1?
MK1 usually receives the comics in the same week as the USA publication date advertised on Previews World https://www.previewsworld.com/ , Lunar https://www.lunardistribution.com/ or Penguin Random House Comics https://prhcomics.com/ - or the individual publisher sites like Marvel https://www.marvel.com/comics , DC comics https://www.dccomics.com/ , Image Comics https://imagecomics.com/ or Dark Horse https://www.darkhorse.com/ . Along with a preview of the next expected shipment the MK1 Cover Gallery is the page we keep updaated with the latest shipping news.
Are items listed on the MK1 site actually instock at the shop?
The stock information on the MK1 website reports our own Hamilton shop’s current inventory and not an offsite location or supplier's warehouse stock.
Our webshop reports the stock information taken from our own live inventory. We do not list items for sale that are not physically on hand in our Hamilton shop. As items sell in store our point of sale system updates our webstock records in real time - any items sold out will be recorded as SOLD OUT till we receive more stock (we reorder daily). Great care is taken to make sure this information is kept up to date but from time to time mistakes and errors do happen. In the rare instance that this occurs we will offer an immediate refund. Please feel free to call or email the shop if you wish to confirm availability before placing an order.
How long will my order take to arrive?
We pack and dispatch orders straight away. Our official policy can be found on our Terms & Conditions page. In practice we pack up any orders received during the day straight away… and orders received overnight are packed before the MK1 doors open at 9am. As long as orders are received before the final courier pick up for the day (3pm) most urban areas in NZ will receive delivery overnight or within two working days.
Our busiest delivery days are on New Comics Day and the day after new Comics Day (Thursdays and Fridays).. Please allow extra time for orders placed on these days.
When will I be notified when my preorder arrives at MK1?
Preordered items are kept separate from regular store/website inventory so your preorders are safe even if the website says they have sold out. We have lots of preorders every shipment to fill. Once the full shipment is processed and online we start contacting customers that have one off preorders.
Comic shipments arrive throughout the week from the different distributors that handle each publisher. Many customers have multiple comic orders from different publishers so we start contacting these customers on Friday continuing through the weekend. (Some multi title subscribers have set days each month where we organise a shipment - others get a shipment whenever a certain amount of comics have accumulated - see above).
How do I redeem a Mk1 gift voucher online?
Contact the shop and we will provide a website usable gift code.
Can I claim the reduced shipping MK1 Comic Club rate?
The MK1 comic club is for mail order customers that have a a standing recurring order with MK1 for an ongoing comic, magazine or volume.
What does Final Order Cut Off mean?
Every Monday we finalise our comic orders from a selection of soon to be published titles announced on the Previews World site https://www.previewsworld.com/FinalOrdersDue (Marvel and Indie) and on https://www.lunardistribution.com/ (DC Comics). We invite customers to view these lists and let us know if there are any specific single issues, volumes or variant covers they wish to preorder.
How to place an Order from the Final Order Cut Off page:
- Visit the Final Order Cut Off Page on https://www.previewsworld.com/FinalOrdersDue (Marvel and Indie) and on https://www.lunardistribution.com (DC Comics)
- View, Preview and explore the lists - use the filters to look for your favourites etc. (look for the PREVIEWS PREVUE badge to view sample pages etc). Prices listed on the sites are in USD$ - check with Mk1 if you need a firm quote.
- Contact Mk1 with your specific preorder (We can take a preorder for a specific individual comic issue or cover).